subtitle

FAQ

subtitle

Our Guide to your
Frequently Asked Questions

Find quick answers to your questions below, or reach out to our support team for more help!

Last Updated on July 03, 2025

  • General Questions

    Understand how GiHub works, what makes it powerful, and how WhatsApp transforms business conversations across industries.

    GiHub is a WhatsApp CRM that automates chat, captures leads, sends broadcasts, and handles customer queries with ease on WhatsApp.

    No, GiHub is designed for non-tech users. All automation, campaigns, and bots work via a visual drag-and-drop interface.

    Yes, you can upgrade to WhatsApp Business API via GiHub to unlock automation, analytics, and team inbox capabilities.

  • Features and Plans

    Explore GiHub’s tools and flexible pricing suited for startups, teams, and enterprises looking to scale WhatsApp conversations.

    Basic plan includes smart inbox, live chat, broadcasts, CRM integration, no-code chatbot builder, and limited monthly conversations.

    Yes, you can upgrade, downgrade, or cancel your plan directly from your dashboard with no extra charges or delays.

    Yes, chatbot automation is included in all plans. Higher plans offer advanced branching, API calls, and logic flows.

  • Security Protection

    Your data is protected with enterprise-grade encryption and trusted WhatsApp Business API integration via verified partners.

    Absolutely. GiHub uses encrypted WhatsApp APIs and secure cloud infrastructure to keep customer data confidential and protected.

    Yes, GiHub is built on the Official WhatsApp Business API and follows Meta’s guidelines for data safety and usage.

    Yes, role-based access allows you to assign specific permissions, ensuring only authorized users handle sensitive customer data.

  • Customer Support

    Get reliable help through live chat, email, or knowledge center. We’re here before, during, and after your campaign.

    We offer live chat support, email assistance, help documentation, and onboarding training across all active paid plans.

    Most support queries are addressed within 30 minutes during business hours via live chat or WhatsApp assistance.

    Yes, our team helps you set up your first campaign, chatbot flow, or integration through a personalized walkthrough session.

Make your Productivity
more efficient. From this time.

Get the Demo and unplash your producttivity. Feel Free to get the
lastest Technology. Have a good time

Get A Demo